4.9 on Trustpilot

Your bags, stored and moved for you. Around the city and across Italy.

We collect your luggage at your hotel, station or airport and deliver it to your next stop.

  • City service in Milan, Rome, Turin and Venice · from €12
  • City2City anywhere in Italy · from €20
See prices & book Insurance included Free cancellation up to 24h
Map of Italy: City service in Turin, Milan, Venice and Rome, City2City routes across the country Turin Milan Venice Rome
City service · 4 cities City2City · all of Italy

Reviews on Trustpilot

Your bags, in good hands

Read all reviews →

Piero my baggage handler could not have been nicer

Piero my baggage handler could not have been nicer and made me feel very confident my luggage was in good hands. The company was incredibly responsive - they WhatsApp'd me a response on a Sunday. No gimmicks incredibly professional. I cannot say enough. 100% recommend.

Sharron

United States · September 30, 2026

Seamless transport between Milan and Venice

Stellar communication and response to any questions I had. Recommended by our hotel, they were prompt and on time for luggage pickup and ultimate delivery to our hotel in Venice. Would absolutely use again.

Monique Palladino

United States · September 28, 2026

Outstanding service for a difficult move

Excellent service. Very reliable. Took good care of my bags. I had a difficult move with ten suitcases and ski equipment. The street to my Airbnb was blocked to cars, a pedestrian zone only, in the middle of tourist season. The delivery people still made it happen. They had to park far away and walk heavy suitcases and Skis through crowds. (I tipped extra as they certainly deserved it!). The fees are quite reasonable anyway, and this was difficult.

Communication was excellent. I was kept updated at all times. Booking process easy. Very reasonable price.

Thank you, Thank you, Thank you

Nancy

Italy · August 24, 2026

Reviews from our customers on Trustpilot

Luggage delivery and storage, hands-free

Two Baggysitter drivers loading a suitcase into the branded van 4 cities

City service

Hotel, station, airport: door to door, same day.

MilanRomeTurinVenice

From €12 · up to 6 bagsBook →

A Baggysitter driver handing over luggage to a guest in a hotel lobby All of Italy

City2City

Travel light. Your bags are waiting at your next hotel.

From €20Book →

A Baggysitter staff member checking a tagged suitcase in the depot

Storage

We collect, keep and bring back your bags when you need them.

Book →

Live status

  1. Collected
  2. In transit
  3. Delivered

Insured and tracked

Insurance included. Every order is tracked at each step.

Where we work

City2City across Italy

From any address to any address in Italy.

Milan → RomeVenice → FlorenceRome → NaplesTurin → Milan

Check your route

How it works

  1. 01

    Book online

    Addresses, time, bags. Price shown upfront.

  2. 02

    We collect

    A named driver, on time.

  3. 03

    You follow

    Collected, in transit, delivered.

  4. 04

    You meet them

    At the station, airport or next hotel.

Hotels · short-term rentals · agencies

Become our partner

Offer luggage delivery at your front desk with your own partner code.

A traveller booking luggage delivery on his phone at a café

FAQ

Where does Baggysitter work?

City service runs in Milan, Rome, Turin and Venice. City2City delivers luggage between addresses anywhere in Italy.

How much does luggage delivery cost?

City service starts from €12 for up to 6 bags. City2City starts from €20. You see the final price before you pay.

Can you store my luggage?

Yes. We collect your bags, keep them in our depot and bring them back when you need them. The price is shown when you book.

Are my bags insured?

Yes, insurance is included in every booking, up to € [VALUE] a bag.

Can I cancel or change my booking?

Yes. Cancellation is free up to 24 hours before pick-up.

What counts as an oversized bag?

Cabin up to 55 × 40 × 20 cm, hold up to 85 × 55 × 35 cm. Anything up to 200 × 100 × 60 cm, like skis, is out of format.

What if my flight or train is late?

[Answer]